Hi,
The project I am working on uses Order level discounts, item level
discounts and possibly ****pping discounts, but requires that only one
discount ever be applied (according the to priority set).
I have created some dummy discounts in marketing manager and set the
priorities accordingly. I have not enabled any interaction between
discounts.
I have one "LoyaltyCardDiscount" that applies a 10% discount to the
order total if the user has a loyalty card number saved on their
profile. This discount is always given the lowest priority.
If I enable one of the item level discounts or the ****pping discount
then it is applied ALONG with the loyalty card discount, despite the
loyalty card discount having the lowest priority and not allowing any
discount interaction.
Have I missed a step somewhere? How can I ensure that only one
discount is ever applied?
Note: If I create just order level discounts then only one will be
applied at a time, same with just item level discounts. It seems
having a mixture causes problems.
Thanks
Jenny