This is a strange one and I'm just looking for ideas or suggestions at this
point..
We have been dealing with a travel company for a long time and have
received email from them no probs - that is up until the beginning of May
roughly.
Now, none of their emails are arriving at our Exchange server and they are
not getting a bounce back message either...
We deal with a 3rd party company called Spam Soap that all of our mail is
filtered through first, and even they checked their inbound logs and did
not
see any sign of email arriving from the domain
"uniglobevoyageurtravel.com".
I am suspecting possibly a bad DNS server somewhere that is re****ting an
incorrect IP address from their end? But then you'd expect they would get
a
bounce back msg wouldn't you? And since we have been with Spam Soap for
well
over a year, I can;t understand why this would just happen now... I could
understand if we just switched to them - as it takes a bit for DNS servers
to refresh their cache...
In talking with them (Uniglobe Travel) they seem to think it is our
problem,
but like I told them, their email is not even being routed to the Spam
Soap
servers so there is no way we can get it...
Any ieas?? Our domain is truenorthloghomes.com
Thanks, brad