Last week updates were downloaded and installed from Windowsupdate for the
server. The server was not restarted.
Yesterday morning the server had a message saying it was shutting down.
We
do not know how long it was there but when nothing happened after
45minutes
it was hard shutdown.
A restart showed no errors in any of the logs and all services started
okay.
Since then the server has Frozen or Hard Locked with no access from the
network, console, etc., 3 times. The last time it occurred it was being
monitored (task manager running, scanning drives, installing monitoring
software). Memory usage running at around 600Mb, processor at around 20%.
Screen just froze in place (ie. what was on the screen stayed there). No
mouse, keyboard (no numlocks or caplocks). Server is still running, fans
still running, no harddrive activity at all.
On each occasion there are no errors in any logs, no actual events in the
logs around the time of the freeze, nothing. And the server starts
perfectly each time
Server specs are:
X225 server, Xeon 2.4Ghz, 512Mb, 2 x 36Gb SCSI hot swap drives with a 5i
RAID card and drives are mirrorred. External modem, UPS. There are 3
partitions (RAID not windows) on the drive with paging split onto 2
different partitions.
Thoughts are leaning towards possible hardware problems (ram, SCSI
controller, SCSI cage) but seeing as a restart was not undertaken after
the
update installation last week could this be a possibility?
Are now going through ensuring BIOS, Firmware, etc is all up to date but
just in case someone else has been down this path and thoughts would be
greatly appreciated.
Andrew
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