I'm building a VM with Vista SP1 for a developer to use offshore. It
seems that whenever I install Access 2003, I cannot get internal
updates from our WSUS server. Using the Windows Update UI, I keep
getting error 8024400E. This happens whether I try to go internal
(WSUS) or external (windowsupdate.com) through our proxy server. The
only difference is when I look for external updates, I get some
updates offered (no offers, just error when I go internal). But when
I hit install, I get prompted to reauthenticate to our proxy server
and then the updates fail.
Our proxy server uses NTLM to allow direct access (no ID/password
prompting) to web sites and this works for the browser. I tried
running "netsh winhttp set proxy proxy_server_name" then reboot but no
luck.
Here is what I see in the WindowsUpdate.log:
1060 d50 PT WARNING: SyncUpdates failure, error = 0x8024400E, soap
client error = 7, soap error code = 400, HTTP status code = 200
1060 d50 PT WARNING: SOAP Fault: 0x000190
1060 d50 PT WARNING: faultstring:Fault occurred
1060 d50 PT WARNING: ErrorCode:InternalServerError(5)
1060 d50 PT WARNING: Message:(null)
1060 d50 PT WARNING: Method:"http://www.microsoft.com/
SoftwareDistribution/Server/ClientWebService/SyncUpdates"
1060 d50 PT WARNING: ID:4ec6dbec-9597-4d0d-816e-6773424691c6
1060 d50 PT WARNING: PTError: 0x8024400e
1060 d50 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024400e
1060 d50 PT WARNING: Sync of Updates: 0x8024400e
1060 d50 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400e
1060 d50 Agent * WARNING: Failed to synchronize, error = 0x8024400E
1060 d50 Agent * WARNING: Exit code = 0x8024400E
1060 d50 Agent *********
1060 d50 Agent ** END ** Agent: Finding updates [CallerId =
AutomaticUpdates]
1060 d50 Agent *************
1060 d50 Agent WARNING: WU client failed Searching for update with
error 0x8024400e
1060 dcc AU >>## RESUMED ## AU: Search for updates [CallId =
{C459956A-BF0A-4779-B84C-C1E88BE6C4FD}]
1060 dcc AU # WARNING: Search callback failed, result = 0x8024400E
1060 dcc AU # WARNING: Failed to find updates with error code
8024400E
1060 dcc AU #########
1060 dcc AU ## END ## AU: Search for updates [CallId = {C459956A-
BF0A-4779-B84C-C1E88BE6C4FD}]
1060 dcc AU #############
1060 dcc AU AU setting next detection timeout to 2008-07-03 23:43:19
1060 dcc AU Setting AU scheduled install time to 2008-07-04 18:00:00
<5 seconds later>
1060 d50 Re****t RE****T EVENT: {DF54C6F3-884A-4C4C-829D-51D42B8ABEDF}
2008-07-03 11:43:19:580-0700 1 148 101
{00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates
Failure Software Synchronization Windows Update Client failed to
detect with error 0x8024400e.
<10 minutes later>
1060 d50 PT WARNING: Cached cookie has expired or new PID is available
1060 d50 PT Initializing simple targeting cookie, clientId =
5ab14514-91ba-48d5-a950-438aa258d04b, target group = WSUS_group, DNS
name = vistavm.fabrikam.com
1060 d50 PT Server URL =
http://SUSupdate-server:8530/SimpleAuthWebService/SimpleAuth.asmx
1060 d50 Re****t Uploading 1 events using cached cookie, re****ting URL
=
http://SUSupdate-server:8530/Re****tingWebService/Re****tingWebService.asmx
1060 d50 Re****t Re****ter successfully uploaded 1 events.
It seems that there is communication between the client and WSUS
server so I'm left clueless. Any thoughts please? I need to get this
VM turned over soon.
VM Config:
VMware w/s 6.03, 1GB RAM allocated, 30GB vmdk, Ethernet: NAT, Remote
Display: disabled, Appliance View: disabled. VM is Vista SP1 with all
current patches.
APPS: Quicktime (current), MS PowerShell, McAfee AV 8.5i, McAfee HIPS,
McAfee ePO agent, Flash 9.0.124, Acrobat Reader 8.12, DNF v3.5, Sun
JRE 6 update 5, WinZip 9.01 SR1, VMware tools v7.2.9.
VMware HOST is VPN'd into cor****ate and NAT is the only way to keep
VPN tunnel and have VM talk to cor****ate LAN. This also works fine
until Access comes into play.
Lastly, before you blame the McAfee products, It all works great
BEFORE Access 2003 is installed. Any help is greatly appreciated.
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