When I purchased this computer it already had the Microsoft XP Home Edition
as well as the Microsoft Office 2003, Microsoft Office power Point viewer
2003 software installed. II started with the 60 day trial pkgs. After the
60
days I upgraded. In January of this year I had to perform a System restore
due to my computer freezing on a constant basis. But, before I performed
that
task I made a back up disk of every program individually. When I
downloaded
the backed up disk(s) All of the Microsoft applications are useless. They
are
requesting the activation Code that I simply do not have anymore. I have
over 300 word do***ents that i can't open and quite a few powerpoint
presentations that I need for work that I can't access at all. I've
contacted
both Microsoft and HP. Each company tells me that it's not there problem
and
I keep being bounced back and forth between both companies. Please, I am
begging you if anyone can help please do I am anxiously waiting for some
help
and sup****t re: this unfortunate yet frustrating dilemma.
--
I would appreciate any help or suggestions to help me with this very
frustrating situation.
Thank you,
Allison N.
